Saturday, June 25, 2022

Walt Disney World Reservations 800 Number

Canceling At The Last Minute


Sometimes unexpected events come up at the last minute and you cant make your scheduled reservation. Here are a couple of things that might work:

Explain the Situation If there is some kind of emergency that happens where someone is sick or something similar, explaining what happened can often get you out of the penalty. Try stopping by the front desk of the restaurant, or calling them on the phone and explaining your problem.If that doesnt work, you can also try calling Disney Dining Reservations at WDW-CNCL and explain what happened. Results are mixed in both cases and it will all depend on the discretion of the Cast member you are dealing with.

Change Reservation Time If there is still availability you can always try checking if there is a table available at a different time that day that might work better for you.

One More Trick If you absolutely cant make your reservation that day, one secret is to change the reservation for that same restaurant to another day and then cancel it. This usually works as your new reservation is now outside the 24-hour cancellation window and you can just cancel it and not be charged.

How To File Disney World Customer Service Complaints And Get Your Issue Resolved Fast

Disney World is a magical place. It is a world of happiness and joy, as well as a home to some of the most iconic characters around.

What could possibly go wrong when you decide to take your little ones to Disney World for an amazing experience? Apparently, a lot of things. People often complain about the quality of service at Disney World, and for good reasons.

To start off, Disney workers arent authorized to refund unused ticket days under any circumstances. This can be extremely frustrating since there are occasions where an entire day of tickets is unused.

Disney World’s refund policy is another major source of frustration. If you cancel your reservation less than a month before your trip, you’ll have to pay a cancellation fee of $200 per package . On top of that, plenty of things like runDisney race reservations, third-party hotel reservations, and travel protection plans are non-refundable.

Just don’t go to Disney World and expect Disney employees to respect your property rights. The tourist attractions are for the general public, and they’re allowed to take your stuff.

If you’ve had an unpleasant experience at Disney World, this article will show you how to file a complaint and, if the company doesn’t want to cooperate, take the matter to small claims court.

What Time Can I Make Dining Reservations

What time of the day can you start making advanced dining reservations? That depends if you are making them online or on the phone.

  • Online Reservations Advanced dining reservations open each morning at 6:00 am ET.
  • Phone Reservations Dining reservations are available on the phone each day starting at 7:00 am ET.

You may have noticed a time difference between making your advanced dining reservations online or on the phone. The online reservation system goes online one hour earlier than phone reservations and starts at 6:00 am.

That may not seem like a big difference, but that one hour can mean the difference between you getting those hard-to-get ADRs or not.

You May Like: Best Family Suites Near Disney World

Walt Disney World Resort Guests

If on the other hand, you are staying at a Walt Disney World Resort hotel, you have a slight advantage over other guests when it comes to restaurant reservations. You get to take advantage of the 60+10 rule

This used to be the 180+10 rule and will most likely go back to that once the reopening period is over.

Instead of only being able to book Disney restaurants 60 days in advance, you can book them 60 days in advance of your arrival date PLUS you get an additional 10 days bonus from that date. This allows you to book advanced dining reservations for the entirety of your stay, as long as it doesnt go over 10 days.

For example, if today is June 3 then 60 days out is still August 2. But if you have a trip planned for 10 days or less, you can book the restaurants for your whole trip on June 3 and call it a day.

Instead, if you were not staying at a Disney World Resort hotel, you could book your ADR for August 2 on June 3, but then for the restaurant on August 3, youd have to wait to book that until the next day, June 4. And so-on and so-forth. That means waking up early for the next 10 days in a row just to book a reservation.

Do you see the advantage in staying on-property in this case?

  • TIP: Count back now 60 days from your Walt Disney World arrival date and mark it down on your calendar so you dont forget.

What Are Advanced Dining Reservations At Disney World

Take Five a Day » Blog Archive » Walt Disney World Phone ...

With Walt Disney World being one of the most popular vacation destinations in the world, you can imagine how busy its restaurants are. Thats where dining reservations come in.

Advanced Dining Reservations are a part of Disney Worlds restaurant reservation system. When you have an ADR, it guarantees you a table at a specific restaurant on any given day.

Guests can plan ahead of time which restaurants they want to dine at in Disney World and then can book a table online or on the phone.

Once you have an ADR, you will receive a reservation time for that restaurant. Depending on how busy the restaurant is when you arrive you may be seated immediately or you may have to wait a few minutes until a table is ready.

  • Dining reservations can be made for Breakfast, Lunch and Dinner, character meals, buffets, dinner shows, and any other limited dining experiences.
  • ADRs are typically only used at Table Service Restaurants, though occasionally Quick Service Restaurants will offer dining reservations.

The nice thing is that ANYONE can use Advanced Dining Reservations to book restaurants in Walt Disney World. This includes guests staying in a Disney World Resort hotel, guests staying off-site or just anyone visiting for the day.

Also Check: Cheapest Walt Disney World Resort

Other Reservation Changes For Reopening

Restaurant bookings are not the only reservation changes Disney World has made for the reopening. Here are some of the others you should be aware of:

Dining Plan Disney has temporarily suspended the use of the Disney Dining Plan until further notice. All dining plans that have been pre-purchased will be fully refunded to the guest. We dont know how long it will be suspended for, but we might not see the Disney Dining Plan for the rest of 2020, or beyond.

FastPass+ Much like dining reservations, all FastPass+ reservations have been canceled and the entire FastPass+ system suspended until further notice. Guests will have to get used to Disneys Virtual Queue for riding attractions instead.

For more info about it, read our post on the Disney World FastPass+ changes and what to do now.

Hotel Reservations Right now all Walt Disney World Resort Hotel reservations and packages have been suspended for 2020. The ones still accepting new reservations are DVC Resorts. No word yet when Disney is going to open the rest of them up again.

2021 hotel packages are now accepting reservations.

So Much Magic To Enjoy

Some of the most exciting Disney attractions are within walking distanceincluding Star Wars: Galaxys Edge at Disneys Hollywood Studios. At the end of each exhilarating day, you can return to the relaxation of a lavishly appointed hotel room or suite thats perfect for families of 6 to 10. Complimentary transportation is provided throughout Walt Disney World Resort, including to Magic Kingdom park and Disneys Animal Kingdom theme park. As an added benefit, Guests enjoy full access to all amenities of the Walt Disney World Swan and Dolphin Resort, including 18 restaurants and lounges, 6 pools and private beachalong with special Disney benefits.

How to Book

Also Check: Walt Disney World Orlando Official Website

What Happened To My Dining Reservations

At this point, if you had booked Disney dining reservations prior to May, those have been canceled and you will not have them when Disney World reopens.

That doesnt mean you cant rebook those same restaurants again, however. Guests will have the opportunity to book those same restaurants again .

You will be automatically refunded for any pre-paid dining or dining experience reservations that were canceled. Your credit card will not be charged and you will not be charged a cancellation or no-show fee.

How Many Restaurant Reservations Can I Have At Once

Passholder flies from Colorado to attend Disney World preview

You can have almost an unlimited number of dining reservations for your trip, just as long as they dont overlap each other at the same time.

Disney Worlds dining reservation system doesnt allow you to book more than one restaurant within 2 hours of each other. That means if you have a dining reservation at 5:00 pm, any other reservations you have that day have to be before 3:00 pm or after 7:00 pm.

If you try to book two restaurants within that 2-hour window, the online system will tell you that you already have another reservation at that time and you are given the choice to cancel one and keep the other.

If you are trying to make two separate reservations for different groups in your party, you will have to use the phone reservation system and explain the situation.

Recommended Reading: How Much Is A Park Pass For Disney World

Filing Walt Disney World Complaints With The Doj

The Department of Justice is in charge of enforcing laws that protect consumers and ensure that companies comply with endorser’s claims about products.

If you believe that Disney World has lied about their products, or if the company has violated truth in advertising laws, you can file a complaint with the DOJ. To do so, use their online form.

What Time Do I Have To Show Up

Its important to show up in time for your dining reservations in Disney World. Disney will hold your reservation for up to 15 minutes past your original seating time.

If you are more than 15 minutes late, your dining reservation will be canceled and you will be subject to a no-show fee of $10 per person. Sometimes Disney is flexible with this rule, but it depends on the restaurant.

For that reason, we encourage you to show up 10-15 minutes early for your reservation, especially if it requires you taking transportation to get there. This will ensure you have enough time and you will not be late.

The check-in process might be faster now with the new Disney Mobile Dine Check-In app which allows you to skip the host stand and go directly to your table. Well update you when we have more experience using it.

Read Also: Popular Rides At Disney World

Get In Touch With The Disney World Complaint Department

A trip to Disney World is anything but cheap, so if you’ve encountered an issue with your stay or any of the services provided, you shouldn’t hesitate to contact the resort’s customer support and voice your complaint.

You can email the company using the online form on Disney World’s website, or you can use the Disney World phone number 939-7277 for annual passholders and 800-2006-0809 for regular customers.For ticket issues, call 828-3600.

Customers report waiting for almost half an hour on hold and some state that nobody at the resort picked up the phone after multiple attempts. On top of that, you’ll likely get a generic response from a customer representative, who will also prompt you to contact the company again if the issue persists.

If you don’t want to spend hours on hold or call Disney World repeatedly only to get generic answers, you can file an official complaint by mail at:

Walt Disney World ResortAttn: Guest ServicesP.O. Box 10000Lake Buena Vista, FL 32830-1000 US

The company takes about 40 days to respond to a written complaint, and they ask customers to provide detailed information on their complaint, so be sure to write a detailed statement. Attach copies of all previous correspondence with the company, such as emails or letter communications.

Walt Disney World ComplaintsContact Info

Lake Buena Vista, FL 32830-1000 US

Why Did Disney Previously Cancel Disney Dining Reservations

Breakfast at Be Our Guest Imminent

So why did Disney make the decision to cancel Disney Dining Reservations? There were various factors that went into this decision and while on the surface it may seem strange, it makes sense given the circumstances.

The first and most obvious is that the restaurants in Disney World will have much lower capacity one they reopen. More space is needed inside the restaurants to allow for distancing between tables, and they will have 30-40% of the capacity they normally would have.

If you dont cancel all the reservations, how do you decide which reservations to keep for some guests and which ones to cancel for others. There is no easy way to decide that except hitting the restart button and letting everyone start over with the new restaurant capacities.

The second reason for cancelling the reservations is the location of the restaurants in Disney World. Some are located in the theme parks which will also have capacity limits and not all guests will be able to get in those parks on those days. Some restaurants are located in hotels which may not be open right away.

Disney really had no choice in the matter at this time and canceling all advanced dining reservations was the only move here.

Don’t Miss: Disney World Resident Annual Pass Price

What Is Gethuman’s Relationship To Walt Disney World

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Walt Disney World. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.

Walt Disney World Contact Info

Hard To Get Reservations In Disney World

While there are hundreds of restaurants to dine in at Walt Disney World, a handful of them are what wed call Hard to get dining reservations. Many people even plan their vacations around these restaurants, making them extremely hard to get.

If you are planning on eating in any of these restaurants during your trip, then advanced dining reservations are absolutely 100% necessary!

You May Like: Walt Disney World Official Album

Can I Get Into A Theme Park If I Have A Dining Reservation There

Reservations will be required to dine at theme park restaurants during the reopening phase. But having an Advanced Dining Reservation doesnt give you automatic entry into the theme parks.

To get into the theme parks you need a Park Reservation AND Park Admission Ticket. If you then want to go to one of that parks restaurants, you will need an advanced dining reservation .

If you show up to the Magic Kingdom with a dining reservation but no park reservation, you will not be allowed in.

Filing A Complaint With The Ftc


The FTC can investigate Disney World for false advertising and other deceptive or unfair business practices. If a company makes claims about its services but fails to deliver on those promises, you can report them to the FTC.

The FTC will review your complaint on a case-by-case basis and decide whether they should take action or not.

You May Like: Best Breakfast At Disney World

Tips For Disney Park Reservations

There are a few things you will want to remember when making Disney park reservations. We will share our park reservation tips.

  • Make your park reservations as soon as you have made your package reservation or purchased tickets. Park reservations are limited and subject to availability.
  • You must make a park reservation for each day you would like to enter a park.
  • A Walt Disney World package give you the most flexibility. It is fully refundable until final payment date and allows you to make park reservations for your travel dates as soon as it is purchased. Stand-alone tickets are non-refundable once purchased.
  • Guests staying at a Walt Disney World Resort hotel have access to special park reservation availability.
  • Disney Resort Guests can make park reservations for the number of days that they have valid theme park admission.
  • Guests who have purchased a ticket with Park Hopping benefits can visit more than one park per day after 2:00 PM.
  • Here is where you can check Disney Theme Park Reservation availability.

To stay in the know and on top of all the latest updates, visit this Know Before You Go site!

Vacation packages for 2021 are available at this time. Reach out to one of the great agents at The Magic for Less Travel for assistance!

Disney Dining Cancelation Policy

Sometimes your plans change in Walt Disney World and you now might not want dining reservations you originally intended on using. Thankfully, you can cancel your restaurant bookings, you just need to do it the right way so as to not get charged.

  • Advanced dining reservations must be canceled 24 hours or more in advance of the scheduled dining reservation.
  • No-shows or being more than 15 minutes late will incur a $10 fee per person.
  • Some of the dessert parties and dinner shows might have a 48-hour cancellation rule so be sure to check the details at the time of booking.
  • You will NOT be charged a cancellation fee as long as at least ONE member of your party shows up. Even if it was for 8 people, you just need 1 to not get a penalty.

If you cancel your dining reservation 24 hours in advance or more, you will not be charged the $10 fee.

You can cancel Advanced Dining Reservations in Disney World in many ways:

  • Online Using the website or My Disney Experience app.
  • On the Phone Disney has a dedicated number for cancellations .
  • At the Restaurant
  • Hotel Front Desk
  • Disney Guest Relations

One thing to keep in mind is canceling a Disney World Resort Hotel reservation DOES NOT automatically cancel any Advanced Dining Reservations associated with your account. If you are not planning on taking your trip, make sure to log into My Disney Experience and cancel the dining reservations or you will be charged a fee.

Don’t Miss: Walt Disney World Travel Protection

Popular Articles
Related news