Friday, June 24, 2022

Guest Services Walt Disney World

Walt Disney World Resort Direct Restaurant Phone Numbers

Walt Disney World’s Guest Service Guidelines (7 Dwarfs)

Some restaurants that are in Disney World but which are not owned by Disney have direct phone numbers. Some of them might take reservations directly, in addition to taking them by the Disney system.

Chef Art Smiths Homecomin 560-0100

We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Walt Disney Company, Disney Enterprises, Inc., or any of its subsidiaries or its affiliates. The official Disney web site is available at All Disney parks, attractions, lands, shows, event names, etc. are registered trademarks of The Walt Disney Company.

General Park Information And Recommendations

And last but not least Guest Services is comprised of the most knowledgable group of Cast Members youll come across. A big part of their job is simply KNOWING all that there is to know about Disney World and how to make sure YOU have the best vacation possible.

Guest Relations Cast Member in Disney Springs

They can give you all sorts of tips and tricks on how to navigate the parks, what certain attractions are like, and where to stand to watch the fireworks! These Cast Members are IRREPLACEABLE, so ask them all the questions! They probably have all the answers!

Its no wonder that it takes tens of thousands of Cast Members to keep the World going round. If youre needing some magic added to your vacation, never be afraid to just stop by Guest Services and ask! You might be surprised to see just what all they can do for you!

Receiving Packages And Deliveries At Disneys All

Beginning December 29, 2021, select vendors will be able to drop off certain packages and groceries for Disneys All-Star Music Resort Guests at new locker facilities outside Melody Halllocated near luggage services. At this time, Guests who do not use Online Check-In service will continue to be required to pick up packages and groceries at bell services or arrange for in-person delivery with the vendor directly. Learn more about amenities at Disneys All-Star Music Resort, including mail services.

You May Like: How To Get Married At Disney World

First Aid Mosquito Prevention

Did you know that First Aid Mosquito Prevention is available to all guests and can be found in each of the 4 theme parks, 2 water parks, Disney Springs, and the ESPN Wide World of Sports Complex?

Blizzard Beach First Aid

Walt Disney World does a pretty great job at keeping bugs at bay in public spaces, BUT they also provide complimentary insect repellent for all guests and Cast Members. Just head to a First Aid location or ask a Guest Service Cast Member for assistance.

Some Guests Unable To Enter Walt Disney World Theme Parks As Web Services Outage Affects Tickets And Park Passes

Disney Vacation Questions part 2

In the , some guests are now unable to enter Walt Disney World theme parks.

A line at Guest Relations outside Magic Kingdom was quoted as a two-hour wait as guests with physical ticket media are currently unable to use the tapstiles to enter the park.

Cast Members reported that MagicBands and Magic Mobile were both working at the tapstiles, but physical ticket media is not. Additionally, many guests are finding that their park reservations have disappeared from My Disney Experience.

Guests using the Disability Access Service will need to visit Guest Relations to get a paper DAS card, as the outage is affecting the digital service.

This is a developing story, so stay tuned to WDWNT for more updates.

Recommended Reading: Restaurants At Animal Kingdom Disney World

Frequently Asked Questions About Walt Disney World

On this page youll find answers to dozens of Walt Disney World frequently asked questions, including information about vacation planning, tickets, hotels and more!

Jump to:

Help! Where do I start?

If you have never been on a Walt Disney World vacation , its understandable why you might feel overwhelmed by all of the information on this site. The best place to start is with the step-by-step planning guide.

When are the best times of year to go to Walt Disney World?

WHEN you choose to visit can make a substantial difference! Its not as big a difference as it used to be, as Disney has done a lot of work on spreading attendance across the year. They put special events, parties, festivals and promotions to fill up the hotels and parks during the traditional off season, making the slow seasons not as slow as they once were. That said, paying attention to dates is still worth it. Even if you have very limited times you can go, choosing the best possible options for arrival and departure date might reduce the average attendance across your trip by 10% or more if you can just avoid one super busy day, and thats absolutely worth it.

The BEST times to go to Walt Disney World are:

  • During special events that interest you. Bear in mind that events held on major holidays usually attract significant crowds, however.

The WORST times to visit Walt Disney World are:

In short, dont waste your money.

New Leadership Team Announced At Disney Parks Experiences And Products

  • Josh DAmaro Named Chairman,Disney Parks, Experiences and Products
  • Jeff Vahle Named President, Walt Disney World Resort
  • Ken Potrock Named President, Disneyland Resort
  • Kareem Daniel Named President, Consumer Products, Games and Publishing
  • Thomas Mazloum Named President, Disney Signature Experiences

BURBANK, Calif., May 18, 2020Bob Chapek, Chief Executive Officer of The Walt Disney Company , today announced a new Disney Parks, Experiences and Products leadership team that will be led by Josh DAmaro, who has been named Chairman, Disney Parks, Experiences and Products.

Im incredibly proud of the new leadership team at Parks, beginning with the segments Chairman, longtime Disney veteran Josh DAmaro, and his newly announced team of Jeff Vahle, Ken Potrock, Kareem Daniel and Thomas Mazloum, said Mr. Chapek. These talented executives played pivotal roles while leading our exceptional cast members during the largest period of growth in the segments history, which included the expansion of our parks and resorts around the world, the addition of new attractions including two highly acclaimed Star Wars-themed lands, and a shift to more personalized experiences for guests. And I am confident that as they assume even greater responsibility and pursue new opportunities, these proven leaders will have an even bigger impact on the future of our company.

Mr. DAmaro earned his bachelors degree in business administration from Georgetown University.

# # #


Read Also: Trip For 3 To Disney World

Awesome Guest Services Most People Dont Know About At Walt Disney World

Walt Disney World offers many guest services that some people dont know about, such as having a first aid building in each park, or being able to order special gifts to be sent to your room. There are even more services, however, that are provided to Disney guests that are even less well known. These include many services provided to our international friends, and also useful services for those of us who want to add a little something extra to our vacations. Here is a list of five awesome guest services most people dont know about.

5. Reservations

Guest services is able to help out guests with many things, one of which is reservations! If you need help booking dining reservations, or perhaps tea time at the Floridian, or a massage at the spa at Saratoga Springs Resort, guest services has you covered. Not only that, but they are able to answer any questions you might have about particular restaurants or get you in touch with people better able to help you. This certainly comes in handy, especially if you make a spontaneous trip or would like to change your plans while you are there.

4. Currency exchange

3. Maps in different languages

2. Translation devices

1. Special tours

BONUS TIP: Consider planning and booking your next Disney trip with an Authorized Disney Vacation Planner you can trust like Mickey Travels. Theyll help you get the best Walt Disney World deal, share expert advice and their services are totally FREE! Its genius!

How Would You Like To Get Help

Disney Genie Service to Reimagine Guest Experiences Walt Disney World Resort and Disneyland Resort

Choose the option that is most convenient to you

Email us at

We are available for live support from 7 days a weekWe retain all information linked to your contact in order to identify service improvements. This chat service is provided by Zendesk on behalf of The Walt Disney Company Limited, 3 Queen Caroline Street, London. For more information about how your information is used and kept secure, and your rights, please read Disneys Privacy Policy or visit our Help Pages.

You May Like: Busiest Time Of Year At Disney World

Disney Vacation Club Info Centers

Are you curious to learn more about Disney Vacation Club? Disneys timeshare program has several info centers throughout the property where you can weigh the pros and cons if you are considering signing up.

Disney Vacation Club Sales Kiosk

The main information center at Disney World is located at Disneys Saratoga Springs Resort & Spa.

Walt Disney World Guests Services Are Back

Disney Guests can rejoice! As of today, Walt Disney World Guests Services announced that their Twitter account that has been inactive for over a year has officially returned with a new tweet. The Disney World Guests Service biography on Twitter once stated to Disney fans that they were unavailable to Disney Guests and now shares The official Guest Service Twitter account for the Walt Disney World Resort. Have a question, comment, or concern? DM us, were all ears

Walt Disney World Guest Service May 13, 2021

Recommended Reading: Walt Disney World Map Of Resorts And Parks

Travel & Transportation Services

Disney wants to make sure you have as many different transportation options as possible when you need to get somewhere! Whether youre heading to a theme park, Disney Springs, your resort hotel, or Orlando International Airport, there are lots of complimentary transportation options at your disposal.

Disneys Magical Express Bus

These include Magical Express to the airport, Skyliner, buses, boats, and the Monorail! Minnie Vans are also available, although it does come with a base fee of $15 plus an additional $2.75 per mile.

Getting Grocery Orders Delivered To Your Disney Resort Hotel Room

Guest Services Hollywood Studios In Orlando, Florida ...

Grocery deliveries are subject to the Disney Resort hotels policies and may be unavailable, limited or restricted. If the delivery service vendor requires age or ID verification, Guests are required to meet and accept delivery directly from the vendor Disney Resort hotels will not accept delivery of such orders on behalf of any Guest.

For other grocery orders delivered to the Disney Resort hotel during your vacation, a $6 fee will be charged to your room account for each grocery delivery order brought to your room by Bell Services or Luggage Assistance. Alternatively, these deliveries may be picked up in the Resort Lobby from Bell Services or Luggage Assistance at no charge.

Recommended Reading: Last Minute Disney World Hotel Deals

No Strings Attached Voucher

Lets start this list off with a big ol secret! While this isnt something you can ask for, deserving guests can be gifted with the No Strings Attached Voucher.

No Strings Attached Voucher

This is basically the chance for a Cast Member to make something right by providing a voucher for a priority entrance to meet a character, Disney Dining Plan Snack, FastPass, merchandise, and more. These are typically only given out when something goes wrong, and NOT something you can ask for. But you never know if your day might be sprinkled with a little extra pixie dust!

News Views & Writer’s Note

Hello, winter. Yes, the area around Walt Disney World Resort has experienced some actual Florida winter days of late, with nighttime lows around freezing, reports of frost, and some daytime temperatures not topping the 50s. As someone who relocated from Chicagoland, I find that it is rather refreshing, and it gives me an opportunity to pull out my jeans, sweatshirts, and a medium-weight jacket rather than my shorts for a change.

Of course, if you are heading this way from another part of the country or the world and are expecting warm weather, you just have to wait a few days, as the temperatures will bounce back up to the 70s here and there. If you are hoping for a visit to the recently reopened Disney’s Typhoon Lagoon water park, be aware that it closes for cold temperatures, so be sure to check My Disney Experience to see if it’s open: it’s listed as closed both today and tomorrow . Disney’s Blizzard Beach water park is closed for seasonal refurbishment.

Likewise, the “transformation” of EPCOT continues. Walt Disney Imagineer Zach Riddley shares updates on that project from time to time on his Instagram account, with news this week of construction of the first-ever, full-size Nova Corps ship outside what he’s now calling the “Wonders of Xandar pavilion” , which will be home to the new Guardians of the Galaxy: Cosmic Rewind coaster later this year. He invites folks to have a look at construction progress from the monorail, so maybe I’ll do just that sometime soon.

Recommended Reading: Disney World My Disney Experience

General Questions About Accommodations

Where should I stay?

Thats a complicated question that depends on your preferences as far as cost, location, convenience and more. We really cant make that decision for you, but here is some information that may help:

Whats the difference between the Disney resorts, the Swan & Dolphin, the Four Seasons Orlando, the Disney Springs resort area hotels, and other hotels?

In addition to the obvious differences in terms of theming, proximity to the theme parks, etc., each of these hotel types has a different level of special privileges.

Privileges available when staying at one of theDisney resorts, which include Value resorts, Moderate resorts, Deluxe resorts, Deluxe Villas and Ft. Wilderness cabins & campsites:

  • Access to Early Theme Park Entry
  • Unlimited free bus service, which connects the hotel to the theme parks and Disney Springs.
  • You can use the Disney transportation system once you are at one of the theme parks, the Ticket and Transportation Center, or Disney Springs.

Privileges available when staying off the Disney property :

What is a Good Neighbor hotel?

Basically, we would advise you to ignore the Good Neighbor designation, as it doesnt guarantee you anything at all.

When and how can I get the best deal at one of the MouseSavers Preferred Hotels?

Resort Reservations Ticket Advice & Special Offers

Service Culture- Doubletree Guest Suites, in the WALT DISNEY WORLD Resort

Note: MousePlanet does not edit past Updates to reflect price increases for up-to-date prices, check the most recent Walt Disney World Resort Update.

This page of features all the offers the Resort has publicly announced.

Annual Passholders can save up to 25% and Florida Residents can save up to 20% on rooms at select Disney Resort hotels for stays most nights through March 10, 2022.

Thinking about Hawaii? Walt Disney World Annual Passholders also can save on stays on select rooms over at Aulani, a Disney Resort and Spa in Ko Olina, Hawaii, from January 4 through April 8, 2022: up to 30% for stays of 5 or more consecutive nights, and up to 25% for stays of 4 consecutive nights .

Aulani is located in Ko Olina, Hawaii, on the island of Oahu. File photo by Alan S. Dalinka.

Our travel partner Get Away Today is available to help you book rooms and packages, and include its complimentary Concierge Services. More details are here. With Get Away Today’s complimentary Price Monitoring, any time a special comes out, it will automatically price check it for each of its guests. If the new special is better, it will automatically apply the new savings and let the guest know. If it’s not a better deal, they will leave everything as is, and keep their eyes peeled for future promotions that could save guests more. And, yes, Get Away Today has the Florida Resident ticket offer available too.

& nbsp

Read Also: Disney World Resort Military Discount

Ship Merchandise To Your Disney Hotel

Lots of people will wait until the end of the day to buy merchandise so they dont have to walk around with a large shopping bag all day. But if youre staying at a Disney World Resort hotel, you can have your merchandise shipped directly to your resort for free!

Main Street Emporium display

Typically they will require that you are not checking out the following day in order to process the shipment, and your items will show up at your resorts gift shop the next day. Just ask the Cast Member at the register about shipping to your hotel and they will be able to assist you!

Questions About Disney Resort Accommodations Vacation Packages & Discounts

Jump to:

When will new Disney resort discounts become available?

We wish we knew! The resort and vacation package discounts are somewhat unpredictable. Only Disney knows when the next ones will come out. We have no crystal ball we cant predict what Disney may decide to do.

However, you can get a general idea of the historical trends. To assist you in planning future trips for which discounts have not yet been released, check out our chart of release dates for the deepest discounts .

In addition, here are some general observations about future discount availability:

When offered, room only discounts for the general public, Annual Passholders and Florida residents are usually relatively last-minute. Dont expect to get a big discount way in advance typically the discounts are released 2-4 months in advance. Sometimes the discounts are restricted to certain resorts or room types.

Vacation package discounts are sometimes released a little earlier, but seldom more than 6 months in advance.

Naturally, Disney only offers discounts on its resorts when it has a significant number of rooms to fill. Therefore the most popular dates and resorts are typically not discounted.

Some additional observations:

When will next years Disney resort room rates or vacation package prices be released?

Is it possible to use more than one discount for the same Disney resort reservation?

Thanks to Alex B for suggesting this topic.


Read Also: Disney World For One Person

Popular Articles
Related news