Connect With A Adventhealth Care Concierge
Whether you call Central Florida home or are visiting, the AdventHealth care network is here for your familys whole health. When you reach out to us, a designated AdventHealth Care Concierge will be ready to help you with health care services available to Guests visiting Walt Disney World® Resort.
Let us put your mind at ease so you can focus on fun during your Walt Disney World® vacation.
Experience Center Hours: Open Daily from 7 am to 11 pm EST.
If you are calling after hours, please use the Contact Us form and an AdventHealth Care Concierge will respond within 24 hours.
What To Do When You Get Sick In The Happiest Place On Earth
This post may contain affiliate links. Please see my full disclosure statement for details.
January 30, 2018Shannon Schmid
This past week, my family made a much anticipated trip to Florida. Like many people that make the Disney World journey our trip was put through crowd calendars, time optimizers, planning strategy sessions, and probably hundreds of hours of research before it was even booked. It was a once in a lifetime trip, and the expectations were high. It was perfect! But then I got sick. Really sick. And my world of perfection, and planning crumbled around me. Maybe yours is crumbling around you right now? Maybe thats why youre reading this? If so take heart. Its going to be okay. You can learn from my mistakes. Heres a handy guide to getting to doctors in Disney world.
First off there are first aid areas in every area of Disney World. So if you just twisted your ankle, or got a bloody nose there are nurses you can see right away. Just ask any Cast Member for help to the First Aid Office. But if your ailments are less easy to pinpoint like mine, you may need to employ a few other strategies
In the end I ended up taking the shuttle back to the Park I was originally visiting, without ever being seen. But not before I ended up missing the whole day at the park with my family. So next time, I would definitely find out the wait time ahead. Or try another avenue. More on that below.
You can also visit them on-line at www.centracare.org.
What About My Dining Or Other Reservations
If you are sick at Disney World, get in touch with your Royal Treatment Travel® Planner. We will do our best to help with cancelling or moving dining reservations, Fastpasses, and any other appointments or reservations.
Sometimes, seeking out Guest Services is your best bet. If there is an issue we as your Travel Planner arent able to resolve, we will direct you to, as soon as youre able, give them a call or visit them in person to explain what is going on.
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Avatar Flight Of Passage
|Avatar Flight of Passage|
|May 26, 2017|
|Opening date||May 27, 2017|
|Assistive listening available|
|Closed captioning available|
Avatar Flight of Passage is a 3Dflying simulator attraction within Pandora The World of Avatar at Disney’s Animal Kingdom. Set in the Avatar universe, the attraction allows guests to take flight on a native mountain Banshee and soar across the landscape of Pandora.
Two Important Services At Disney World For Families: Babysitting And Doctors On Call
Most parents traveling to Disney World might not be aware of the many extra services available to make your visit as enjoyable as possible. For example, Disney provides babysitting services as an In-Room option or at select hotels on the Disney property so parents can schedule time alone. Plus, Disney offers a service of Doctors on Call a 24-hour-a day house call service for any family member who might fall ill during the vacation.
In-Room Babysitting Services:
Your children will play games, create arts and crafts, and read books with a childcare provider in the comfort of your own hotel room.
Children Activity Centers:
A safe, supervised play space where children ages 3-12 can watch Disney movies, play games, draw, and dine.
Locations at select hotels as follows:
Disneys Animal Kingdom Lodge
Disneys Polynesian Village Resort
Disneys Wilderness Lodge
Disneys Yacht Club and Disney Beach Club Resort
Walt Disney World Dolphin and Walt Disney World Swan
Doctors on Call Service:
Disneys Doctors on Call Service offers a 24-hour-a-day house call visit to your very own hotel room. By engaging this service you will be able to skip the drive and long waits that occur at an emergency room or walk-in clinic.
Also Check: What To Take To Disney World
Disney World Resort Discounts For Disney Visa Cardholders
From time to time, Disney Visa cardholders are able to book room-only discounts that are exclusive to them, or more frequently, not exclusive but available to cardholders ahead of the general public. When such offers are released, we list them below.
Disney Visa December Room Offer
Disney Visa cardholders get up to 25% off room rates at select official Walt Disney World resorts only for most dates December 12-24, 2021. There is no minimum stay required in general, but some popular room types may have a minimum stay length to be eligible for the discount.
Sample discounts off normal 2021 Disney World room rates:
- 10% off All-Star Movies, All-Star Music, All-Star Sports and Pop Century rooms
- 20% off Art of Animation family suites
- 10% off Caribbean Beach rooms and the cabins at Fort Wilderness
- 15% off Coronado Springs and Port Orleans French Quarter rooms
- 20% off Port Orleans Riverside rooms
- 10% off Beach Club and Grand Floridian rooms
- 20% off BoardWalk Inn and Yacht Club rooms
- 25% off Animal Kingdom Lodge rooms
- 10% off Bay Lake Tower, BoardWalk Villas and Old Key West rooms
- 20% off Riviera rooms
Payment for room must be made with a Disney Visa card, and cardholder must stay in room.
Offer subject to end at any time.
The Medical Concierge Urgent Care
Dial 1-855-932-5252 for a PhysicianCovid-19 Testing AvailableGet Results Within: PCR 12 36 hoursRapid Testing 15 Minutes
Doctor House Calls
Available 8AM 11PM Daily
The Medical Concierge® is Orlandos leading approved urgent care provider. Sending Florida licensed physicians directly to your home, hotel, or office 7 days a week.
Urgent Care Clinic
Open 8AM to 5PM. If you would prefer to be seen in an office setting. The Medical Concierge® offers a state of the art clinic located in Southwest Orlando, FL. Just minutes from Disney, Universal and other major attractions.
Pediatricians & Specialists
We send our Florida licensed pediatricians directly to your home or hotel to care for little ones. We also have several other specialists available to fit your needs.
If you believe that you could have Covid 19. We provide Covid Testing and get results within: 12 36 hours PCR15 Minutes Rapid Testing
Don’t Miss: Walt Disney World Reservations 800 Number
New Facility Now Open
We have moved to a brand new 7,000 sq. ft. medical facility located right next door from our previous location.
After serving the local and tourist community for 20 years, we outgrew our former space. Our new, modern clinic will allow us to serve the healthcare needs of the community with higher patient capacity, the latest technology, and greater efficiency for the next 20 years and beyond.
Florida Resident Resort Hotel Discounts
Savings for Florida residents are more likely to be available during Value and Regular seasons, though there are exceptions to this Peak season discounts are not unheard-of. Generally speaking the discounts are released 2-4 months in advance.
Florida resident rates are NOT guaranteed and frequently are not offered during peak holiday periods. Be aware that discounted rooms are limited in number and will not be available for all dates at all resorts. You may have to be flexible with your selections. If you cant get your first choice on the first try, call back periodically and check on availability. Frequently discounted rooms will open up as people change and cancel their reservations over time.
Florida Resident Room-Only Discounts
Stay dates: 1/2/22 3/10/22
Get discounts of up to 20% for stays January 1 March 10, 2022 at official Walt Disney World resorts. Rates not available for all dates, room types and resorts. There is no minimum stay with this offer.
Discount varies with resort and room type. You can book a stay that extends past March 10, but only the valid dates get the discount.
- 10% off Bay Lake Tower, BoardWalk Villas and Old Key West rooms
- 20% off Riviera rooms
This is a room-only offer but it can also be booked as a package by adding tickets, which would make it subject to package rules.
Offer subject to end at any time.
#disneymagicmoments: Disney Parks Honor Medical Workers Around The World
by Thomas Smith, Editorial Content Director, Disney Parks
Today marks World Health Day a day traditionally honored by celebrating nurses, doctors and healthcare teams who work tirelessly to keep us all healthy. This year, these professionals are the front line of defense in a global pandemic, providing much needed care to communities around the world.
We are uniting across the globe with a message of thanks and appreciation to celebrate the brave healthcare providers who are helping so many.
The celebration kicked off at Shanghai Disney Resort, where the Enchanted Storybook Castle lit up with the words thank you in numerous languages for medical professionals all over the world.
On behalf of the cast members at Hong Kong Disneyland, Disney Ambassador Melody shared a special symbol of appreciation.
At Disneyland Paris, a floral arrangement of Merci was displayed in front of the castle.
Cinderella Castle shined blue, as a beacon of hope and gratitude. Magic Kingdom cast members created their own moment of thanks on Main Street U.S.A.
At Disneys Animal Kingdom, Dr. Mark Penning Vice President of Disneys Animals, Science and Environment team shared a special thank you from his entire team of animal caregivers, scientists and environmental specialists.
Words And Phrases Only Serious Disney Fans Use
Whether you are preparing for your first or your 21st Disney trip, it seems there are words in the Disney lexicon that are used repeatedly by Disney fans that you might not know but need to!
To help you navigate your way around the park planning process weve collected some of the classic Disney-speak words and acronyms that only serious Disney fans use.
MK, DHS, HS, DAK, AK
These are the initials for the Walt Disney World theme parks: Magic Kingdom, Disneys Hollywood Studios, Hollywood Studios, Disneys Animal Kingdom, and Animal Kingdom. Occasionally you may see EP representing Epcot.
Cast Member refers to any Disney employee.
This refers to any area that is off-limits to park guests. This is usually indicated by a Cast Members Only sign on a door. However, you can access the backstage area on several Disney World tours to see the inner workings of and what it takes to run the theme parks.
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Turner Drugs Tourist Prescription Service
For guests that need medication in a hurray Turner Drugs Tourist Prescription Services works closely with Walt Disney World. They are a full pharmacy and retail store and offer same-day delivery of your medications directly to your resort for you. T
he service only takes credit cards or cash. However, if medications are covered by your insurance companies Turner will provide you with the proper paperwork to be reimbursed. You can reach them directly at 407.828.8125.
Our Team Of Experts Is Ready To Help Guide You Along Your Health Care Journey
If you have questions about AdventHealth Physician Network, contact the Member Experience Center exclusively for Disney employees and Cast Members.
Youre just a phone call or online chat away from the answers you need:
- Coordinate your health care needs across the AdventHealth Physician Network with your Primary Care Physician and other doctors as appropriate.
- Find the right AdventHealth Physician Network Primary Care Physician and other specialists as needed.
- Schedule or request appointments with AdventHealth Physician Network doctors.
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Other Options For Medical Help Outside Of What Disney World Offers
Besides the first aid and limited in-room medical services that Disney provides for guests, there are also other options available through third parties that may be more encompassing. Or you may find you need a higher level of care than Disney can provide. In these cases you have a few options. Either travel offsite to a local clinic/hospital/urgent care, use telehealth services, or use a third party doctor on demand service.
If You Get Sick In The Parks
First, dont panic! If you need assistance, seek out a Cast Member. They are there to help! If you or someone with you is experiencing a life threatening emergency, immediately call 911 and alert the nearest Cast Member.
Did you know the 4 theme parks, both water parks, and Disney Springs each have a First Aid station, with a licensed nurse staffed during regular hours? Utilize their expertise if you need it! They not only have first aid items on hand, but also have many over-the-counter medications available as samples, to dispense as needed. Think: acetaminophen, ibuprofen, Benadryl, Imodium, etc. The nurse can take your temperature, do an assessment, and get you a list of urgent care or pharmacy facilities nearby. Even if you just need some advice, these trained professionals are there for you! Consult a park map, or ask any Cast Member to help you with directions.
Second, please leave the parks if youre ill. Its really difficult for you and your family to feel the Magic if youre running for the bathroom every 10 minutes, or have a fever. Not to mention, you could be spreading germs to the rest of your family, other Guests and Cast Members, and no one wants to be on the receiving end of that! As hard as it is to leave, youll feel so much better away from the crowds.
Also Check: How Much Is A Park Pass For Disney World
Walt Disney World First Aid Stations
Whether you have a pounding headache, suffer from motion sickness or inure yourself while getting on or off a ride, each of Disneys four theme parks and two water parks have a first aid center. Youll find them in the following locations:
- Magic Kingdom Near Crystal Palace and Caseys Corner.
- Epcot Odyssey Center between Test Track and the Mexico Pavilion.
- Hollywood Studios Near the Main Entrance on the left by Guest Services
- Animal Kingdom Discovery Island near Creature Comforts
- Typhoon Lagoon Near Leaning Palms
- Blizzard Beach Near Lottawatta Lodge
At each of the first aid centers on the property, youll find an on-duty nurse. They will be able to dispense single doses of basic over the counter medication and also provide support for a variety of minor issues including bumps and scrapes.
For larger doses of over the counter drugs like Ibuprofen, Asprin etc, you can head to the gift shops. They typically carry enough of these items to get you through your day at the parks.
First Aid At Disney Resort Hotels
Guests staying at official Disney Resort hotels have access to in-room medical services on a 24/7 basis by calling the front desk. However, Disneys website does not list exactly what these services include or who provides them. Also keep in mind that the services they can provide in-room may be limited. Although, later in this article I offer two other suggestions that serve as in-room care options as well .
The first aid centers at Disney Resort hotels also can store medications that require refrigeration. This is helpful if you prefer not to store your medications in the in-room mini-fridge or if your hotel room happens to not have a mini-fridge .
Also Check: Hotels Walking Distance To Disney World Orlando
Ways Disney World Delivers Top Customer Experiences
When it comes to world-class customer experience , Walt Disney World is at the top of the list. Disney delights its customers young and old, from the moment they purchase their tickets to the moment they exit the park.
Disney puts value on the lifetime customer relationship and as a result has a 70 percent return rate for first-time visitors. Below are six lessons we can learn about customer experience from Disney.